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Terms and Conditions

 

Terms and Conditions

Effective Date: April 18, 2026
Business Name: On The Lighter Note LLC

Welcome to On The Lighter Note LLC (“Company,” “we,” “our,” or “us”). By accessing our website, purchasing products, scheduling services, or otherwise engaging with our business, you agree to the following Terms and Conditions.

Please read these terms carefully.


1. Services Disclaimer

All services offered by On The Lighter Note LLC are intended for personal wellness, spiritual exploration, relaxation, and personal development purposes only.

Our services are non-medical and non-clinical and are not intended to diagnose, treat, cure, or prevent any medical, psychological, or psychiatric condition.

Services provided are not a substitute for licensed medical care, mental health treatment, addiction treatment, therapy, or emergency services.

Clients are solely responsible for seeking appropriate licensed care when needed.

No specific outcomes or results are guaranteed.


2. Booking and Payment Terms

All appointments booked online require payment at the time of booking unless otherwise stated.

Payments are securely processed through approved third-party providers.

On The Lighter Note LLC does not directly store or access credit card information.


3. Cancellation, Refund, and Rescheduling Policy (Services)

We understand that schedules change, and we aim to be fair while protecting reserved appointment time.


A. Cancellations More Than 3 Business Days Before Appointment

If a booking is canceled more than three (3) business days prior to the scheduled appointment, the client will receive a full refund.


B. Cancellations Between 3 Business Days and 24 Hours

If a booking is canceled within three (3) business days but more than twenty-four (24) hours before the appointment, a $25 administrative cancellation fee will be retained by On The Lighter Note LLC, and the remaining balance will be refunded.


C. Cancellations Within 24 Hours

If a booking is canceled within twenty-four (24) hours of the scheduled appointment, the payment is non-refundable, but the amount paid will be issued as a credit toward a future session.

This credit may be applied to a rescheduled appointment.


D. Rescheduling

Rescheduling requests must be made by email or phone.

Rescheduling is not considered a cancellation and is encouraged whenever possible.

Rescheduling is subject to availability.


4. Product Sales and Return Policy (Jewelry and Physical Goods)

We stand behind the quality of our physical products.


Return Window

Physical products may be returned for a 100% refund of the purchase price for any reason within thirty (30) days of purchase.


Return Shipping

The purchaser is responsible for:

  • Initial shipping charges
  • Return shipping costs

On The Lighter Note LLC is not responsible for return shipping expenses.


Refund Issuance

Refunds will be issued once the returned product is received.

Refunds apply to the product purchase price only and do not include original shipping charges unless otherwise required by law.


5. Client Responsibility

By purchasing services or products, clients acknowledge that they are voluntarily participating in wellness and spiritual services.

Clients assume full responsibility for their own decisions, interpretations, experiences, and well-being.


6. Limitation of Liability

To the fullest extent permitted by law, On The Lighter Note LLC, its owner, staff, contractors, and practitioners shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • use of services
  • use of products
  • scheduling issues
  • cancellations
  • personal interpretation of sessions
  • personal decisions made following sessions

Participation is entirely voluntary and at the client’s own discretion.


7. Product Use Disclaimer

Jewelry, pendants, and other physical products sold or gifted by On The Lighter Note LLC are intended for personal and aesthetic use.

No medical, therapeutic, or guaranteed wellness outcomes are represented.


8. Website and Intellectual Property

All website content, descriptions, text, branding, graphics, and service materials are the property of On The Lighter Note LLC and may not be copied, reproduced, or distributed without written permission.


9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Continued use of our website or services constitutes acceptance of the updated terms.


10. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Colorado.


11. Contact Information

For cancellations, rescheduling, return requests, or questions, please contact:

On The Lighter Note LLC
onthelighternote333@gmail.com
303-817-8965

Copyright © 2026 OnTheLighterNote - All Rights Reserved.

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